A couple of weeks ago I posted a blog in regards to holding your employees accountable. In it, I spoke about ensuring you get them to give you an account of what they have done, especially when something hasn't quite gone the way it maybe should have.
Leaders need to hold themselves accountable
What is true also, is that as leaders, we need to hold ourselves accountable. In our leadership role we aren't "above the law" so to speak. We need to follow what we say is important and of what we expect of others.
I wasn't in integrity
A few years ago I had a 360 assessment done in my role as manager. My employees and peers scored my integrity lower than I expected. That was like a punch in the gut. Typical me, I looked up the word integrity in the dictionary.
Ouch! People seen me as not being honest?
That was a hard pill to swallow!
As I reflected with my own Coach and then had some hard conversations with others, I realized that
I really was not always holding myself accountable. As such, staff were questioning whether they could believe what I said.
I wasn't walking the talk
I will get this done for you... and maybe I really don't have time for you.
You are valuable team players .... yet I will make decisions that affect you without asking.
The new procedure must be implemented but the end of the month ... unless I decide otherwise.
Often it wasn't about something specially I wasn't doing, but the fact that I had said I would and then didn't. What the staff were looking, for was for me to hold myself accountable rather than give another excuse.
"I had too much on my plate, sorry I missed our meeting" is an excuse.
"I over extended myself and realize that I need to plan better. Can we reschedule".
Don't make excuses
The second is different from the first example which was an excuse. The second takes responsibility rather than placing blame. Taking responsibility is the first step in being accountable the second step is to really make the time to meet the employee. it is to follow through with what you said. And if you can't (lets face it, this isn't a perfect world), to take responsibility rather than place blame.
Hold yourself accountable
If you say you are going to do something, do it. And then give an account of what you did.
I am going to address your issues with HR
I talked to HR and this is what I found out....
Expect the same from yourself as you would your employee.
Watch here for more on holding yourself accountable. And watch the video on holding staff accountable here.
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